Zoom entering the Generative AI game, while also entering the ‘appropriate your content to train Generative AI’ game

Posted on Saturday, Aug 12, 2023 by Chris Hayner

Featured in this episode of Tech News of the Week

My, oh my, did Zoom have a rough Monday. First they released a return-to-the-office mandate, which is just the very definition of irony. No, it’s cool. I checked with Alanis. I totally nailed this one.

Zoom, the company that made a fortune and a reputation on enabling remote work, is requiring its employees to come back to the office a minimum of two days per week. So that pissed off their workforce.

They doubled down though and decided to also piss of their customers by silently updating terms of service to basically say “Zoom reserved the right to use customer data to train AI,” effective July 27. No opt-out.

This was so outrageous and evoked such a critical storm the Zoom had to release NEW terms that now basically say, “ok we won’t use your data to train AI without your consent, but if you use the generative AI features we’re counting that as consent.” These people do know that like, doctors and lawyers use Zoom, right? Or maybe I should put that in the past tense.